Returns & Exchanges
At Cycle Exchange, we want you to be fully satisfied with your gear; if your purchase isn't the perfect fit, you can return or exchange items within 30 days of delivery. All returned products must be in original, unused condition with all tags and packaging intact.
Initiate Your Return
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all manuals and accessories are included to avoid restocking fees.
Attach the Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your package before dropping it at any authorized carrier location.
Inspection and Refund
Once our technicians inspect your gear for quality assurance, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing